Bba99's Privacy Policy — Your information is safe with us

Welcome to bba99. Your privacy is our top priority. This privacy policy ("Policy") explains how bba99 ("we", "our", "Platform") collects, uses, stores, and protects your personal information.

By using the bba99 website or mobile app, you automatically agree to this privacy policy. We strongly encourage you to read it carefully before using the platform.

We collect various types of information when you register and use our services at bba99. This falls into two main categories: information you provide directly and information collected automatically.

Information Provided Directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and country
• ID document details (NID, passport, or driving licence)
• Payment method details (Mobile Banking, Nagad, Rocket number)
• Gaming preferences and account settings

Automatically Collected Information:

• IP address and device type
• Browser type and version
• Login times and session data on the platform
• Gaming activity and transaction history
• Data from cookies and similar tracking technologies

Bba99 uses collected data only for specific, legitimate purposes. Your information is never used for unintended or inappropriate reasons.

With your consent, we may also send you relevant promotional offers and bonus updates via email or SMS. You can opt out of these marketing communications at any time.

Bba99 never sells your personal data. However, information may be shared with trusted third parties in certain specific circumstances.

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• Identity Verification Services: Your information may be shared with authorized verification providers to complete the KYC process.
• Law enforcement agencies: Where legally required, information may need to be disclosed under the direction of a regulatory authority or court.
• Technology Partners: Selected technology service providers receive limited access to your data for platform operations and security.
• Business Transfers: If bba99 undergoes a change in business structure, your information may form part of that process.

Bba99 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for core platform functionality. Used for login sessions and security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps improve our services by analysing how the platform is used.
• Marketing Cookies: Used to show relevant ads and promotions (only with your consent).

Bba99 retains your data only for as long as necessary or required by law. Certain information may be kept for a defined period even after your account is closed.

• Active account data: for as long as the account remains active
• Transaction records: up to 7 years as required by law
• KYC documents: retained for up to 5 years as required by regulatory guidelines
• Login and security logs: up to 2 years
• Marketing preferences: until consent is withdrawn

Upon a request to close your account, we will delete or anonymize all data beyond legal retention requirements within 30 business days.

Bba99 uses industry-leading security technology to protect your data. Our security team is on watch 24/7.

• All data transfers are secured with 256-bit SSL/TLS encryption
• Sensitive data is stored in the database using AES-256 encryption
• Regular Third-Party Security Audits and Penetration Testing
• Two-Factor Authentication (2FA) Available
• Unusual login activity detection system
• Strict access controls — only authorized personnel can access your data

You have several important rights under bba99's privacy policy. We respect these rights and are committed to responding promptly.

• Access: The right to know what information we hold about you.
• Correction: Right to correct inaccurate or incomplete information.
• Deletion: The right to request deletion of data beyond legal retention requirements.
• Objection to Processing: Right to object to the use of your information for specific purposes.
• Portability: The right to receive your data in a structured format.
• Withdrawal of Consent: Right to withdraw consent to marketing communications or optional processing at any time.

To exercise these rights or for any privacy-related questions, please contact us: [email protected]